Saturday, June 27, 2009
Water Works - how clean?
Yesterday I was talking with a non-resident of Woodstock who expressed her disappointment in the operations of the Woodstock Water Works (WWW) and, specifically, with the cleanliness of surfaces of the pool deck and grounds inside the WWW. As a non-resident, last year she forked over $220 for swim passes for her family, and she felt a clean pool area shouldn't be outside her expectations.
One of her comments? "They don't enforce the rules."
Her main issues pertain to allowances made by pool staff to WWW users who buy food at the concession stand and then ignore the rules about where they are to consume the food or, more importantly, where they are not to.
There are designated areas for food consumption at the Woodstock Water Works. Presumably, these are good rules. They are created to keep food away from the pool and to confine food consumption to areas where spills and other messes can be cleaned up by pool staff, if they are left by users.
To what extent are rules at the WWW not enforced? Have you cautioned your children not to run on the pool deck, only to have them ask why others are allowed to run?
Have you seen kids (or adults) spill nachos and cheese and just walk away from the mess? Or overturn pop cans and ignore the sticky mess left on the ground or concrete? Come on, folks; "Oops" is not good enough.
How responsive has the pool staff been, when you have called attention to messes or to ignored rules?
If you have telephoned staff, have calls been promptly returned?