Big-city procedures have hit little ol' McHenry.
Today I wanted to know the name and address of the new gun store on West Elm Street (Route 120) and the name of the gun store on Front Street. What better place to call than the City of McHenry.
A very polite employee returned my call this afternoon and let me know that I would have to email the Deputy City Administrator with my request.
I hope I was as polite to him as he was to me. I realized he was just the messenger, and it's not fair to "shoot the messenger." Now, don't get me wrong. I don't need or want the SWAT Team outside my door. I certainly didn't intend to shoot him. It's a phrase, don'tcha know?
No doubt he understood I wasn't very happy with the message. And there is no reason why I should have been happy with it. I realized he was just following orders. Stupid orders, but he was following them.
In the time it took him to listen to me begin to complain about the message (and the lack of information), he could have just told me.
Why should it be necessary to put in writing a request for this information? He didn't tell me to submit a FOIA request, just send an email. Well, before I'll do that, I'll drive to McHenry and get the information for myself. Sure, it's a waste of time and gas.
[Edited 2/18/13] A young woman called from the McHenry Area Chamber of Commerce this (Monday (Washington's Birthday (celebrated))) morning to say that they don't know the names of the new gun store or the one on Front St. She was very friendly, upbeat and happy to try to help. She even suggested that I call exactly the department of the City of McHenry that I had called before I called the Chamber. Imagine that!